Support in the USA
Your Support Representative in the USA
When you arrive in the USA, a network of people are working year-round on your behalf to maximize the success of your program experience. Most immediate support will come from your Local Childcare Coordinator (LCC), who lives in your community and provides on-the-ground support and serves as a mentor to you throughout your au pair year.
LCCs lead monthly meetings with au pairs who live in the same area as you and host social events that helps to introduce you to other people in your community. They are of course available for one-on-one personal support and counseling if needed. Here is some of the ways the LCC will support you:
- Conduct an interview in your host family's home to prepare for your arrival.
- Welcome you with an initial orientation together with your host family when you arrive.
- Hold monthly meetings for au pairs in your area including seasonal safety training.
- Maintain monthly contact with you and your host family.
- Provide advice on local educational opportunities.
Cultural Care Au Pair's extensive network of Local Childcare Coordinators enables us to create strong local communities of au pairs, making transition to life in the USA even easier for you.
Support from the Cultural Care Au Pair office in Boston
Cultural Care Au Pair US head office is based in Boston where our team works to support au pairs and host families in the USA. This fully staffed Cultural Care Au Pair office is responsible for you during your year in the USA and will give you access to a team of Programme Directors, who supervise LCCs around the country.
Unlike other smaller agencies, Cultural Care Au Pair is available for you round the clock. In addition to your Local Childcare Coordinator and Programme Director, you can always reach a Cultural Care Au Pair staff member. Emergency support is available in the event of an urgent situation. You or your host family can call the office and you’ll be connected with a staff member who can assist you in real time.